Claudio Bartolini
Other publications
- Juliano Wickboldt, Guilherme Machado, Weverton
Cordeiro, Roben Lunardi, Alan dos Santos, Fabrício Andreis, Cristiano
Both, Lisandro Granville, Luciano Gaspary, Claudio Bartolini, David
Trastour (2009)
“A Solution to Support Risk Analysis on IT Change Management”
In Proc. 11th IEEE/IFIP Symposium on Integrated Management
(IM 2007), 1-5 June 2009, New York, NY, USA (miniconference)
- Guilherme Machado, Weverton Cordeiro, Alan dos
Santos, Juliano Wickboldt, Roben Lunardi, Fabrício Andreis, Cristiano
Both, Luciano Gaspary, Lisandro Granville, David Trastour, Claudio
Bartolini (2009)
“Refined Failure Remediation for IT Change Management Systems”
In Proc. 11th IEEE/IFIP Symposium on Integrated Management
(IM 2007), 1-5 June 2009, New York, NY, USA (miniconference)
- Claudio Bartolini, Mathias Sallé,
David Trastour, Chris Peltz, Abdel Boulmakoul, Maher Rahmouni (2008)
“Economics of IT Service Management: IT project and portfolio
management taking into account intangibles and risk”
In Proc. HP Openview University Association
– 15th plenary workshop, Marrakech, Morocco, June 22-25, 2008
- Guillerme Machado, Cristiano
Both, Luciano Gaspary, Lisandro Granville, Claudio Bartolini, Akhil Sahai, David Trastour
and Katia Saikoski (2008),
"Enabling Rollback Support in IT Change Management Systems"
In Proc. HP Openview University Association – 15th
plenary workshop, Marrakech, Morocco, June 22-25, 2008
- YongBin Kang, Arkady Zaslavski, Shonali Krishnaswamy, Claudio Bartolini
(2008)
“A Personalization Approach for Problem Management”
In Proc. HP Openview University Association
– 15th plenary workshop, Marrakech, Morocco, June 22-25, 2008 (poster session)
- Mauro Tortonesi, Cesare Stefanelli, Claudio
Bartolini, Gilad Barash, Lionel Fradin (2008)
“Optimizing the IT incident management process; a simulation-based
tool”
In Proc. HP Openview University Association
– 15th plenary workshop, Marrakech, Morocco, June 22-25, 2008 (poster session)
- Andreas Hanemann,
Claudio Bartolini, David Schmitz (2008)
“Scope and Methods for Impact and Recovery Analysis”
In Proc. HP Openview University Association
– 15th plenary workshop, Marrakech, Morocco, June 22-25, 2008 (poster session)
- Arkady Zaslavsky, Claudio Bartolini, Abdel
Boulmakoul, Oshadi Alahakoon,
Seng Loke, Frada Burstein (2007)
“Enhancing the IT service desk function through unobtrusive user
profiling, personalization and stereotyping”
In Proc. HP Openview University Association
– 14th plenary workshop, Munich, Germany, July 8-11, 2007
- Kirill Sotnikov,
Yuri Karpov, Claudio Bartolini, Gilad Barash,
Abdel Boulmakoul
“Improving the Incident Management Process Through Understanding The
Underlying Problems”
In Proc. HP Openview University Association
– 14th plenary workshop, Munich, Germany, July 8-11, 2007 (demo session)
- Jacques Sauvé, Rodrigo Rebouças,
Antão Moura, Claudio Bartolini, David Trastour, Akhil
Sahai (2006)
“Towards Business-driven DecisionSupport in
IT Change Management”
In Proc. HP Openview University Association
– 13th plenary workshop, Nice, France, May 21-24, 2006
- Maher Rahmouni, Claudio Bartolini, Abdel
Boulmakoul (2006)
“Decision support for work request prioritization maximizing net
benefit to the business”
In Proc. HP Openview University Association
– 13th plenary workshop, Nice, France, May 21-24, 2006 (poster session)
- Issam Aib,
Mathias Sallé, Claudio Bartolini, Abdel
Boulmakoul (2005)
"A Business Driven
Management Framework for IT Systems Management"
In Proc. IFIP/IEEE International Symposium on Integrated Management,
poster session, Nice, France, September 2005
for an extended version see also
Issam Aib, Mathias Sallé, Claudio Bartolini, Abdel Boulmakoul (2004)
"A Business Driven
Management Framework for Utility Computing Environments"
HP Laboratories Technical Report 2004-171
- Claudio Bartolini, Mathias Sallé,
Abdel Boulmakoul, Stéphane Sabiani
and Jean-Marc Bronoel (2005)
"IT Service
Incident Prioritization driven by Business Objectives"
In Proc. HP Openview University Association -
12th plenary workshop, Porto,
Portugal,
July 2005
- Claudio Bartolini, Abdel Boulmakoul, Athena
Christodoulou, Andrew Farrell, Mathias Sallé and
David Trastour (2004)
"Management by
Contract: IT Management driven by Business Objectives"
In Proc. HP Openview University Association -
11th plenary workshop, Paris,
France,
June 2004
- Andrew Byde, Michael Yearworth,
Kay-Yut Chen, Claudio Bartolini and Nir Vulkan (2003)
"AutONA: A System for Automated Multiple 1-1
Negotiation"
In Proc. 4th ACM conference on Electronic commerce (EC-2003), San Diego,
California, USA, June 9-12, 2003. Poster
session
- Claudio Bartolini, Chris Preist and Nicholas
R. Jennings (2002)
"A generic
software framework for automated negotiation"
HP Laboratories Technical Report 2002-2
extending on Claudio Bartolini and Chris Preist (2001)
"A framework for
automated negotiation"
HP Laboratories Technical Report 2001-90
- Arindam
Banerji, Claudio Bartolini et. al. (2001)
"Service Framework
Specification, Part I, Version 2.0"
HP Laboratories Technical Report 2001-138
- Claudio Bartolini, Chris Preist and Harumi
Kuno (2001)
"Requirements for
automated negotiation"
W3C workshop on Web services: Position papers
Also available as HP Laboratories
Technical Report 2001-73
- Claudio Bartolini and Marco Casassa-Mont
(2000)
"Digital
credentials and authorization to enhance trust in negotiation within
e-services marketplaces"
In Proc. HP Openview University Association -
7th plenary workshop, Santorini, Greece,
June 2000
- Rosy Barruffi and
Claudio Bartolini (1998)
"Information
models for management: an object-oriented logic-based approach"
In Proc. HP Openview University Association -
5th plenary workshop, Rennes,
France,
June 1998
- Adrian
Baldwin, Claudio Bartolini, Giuliano Di Vitantonio and Kave Eshghi (1997)
"A Novel Algorithm for Fault
Diagnosis in Internet-based Services"
In Proc. HP
Openview University Association - 4th plenary
workshop, Madrid, Spain, June 1997
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Last Modified: October 2009