Marianne Hickey

Researcher
Services Research Lab
Bristol

Biography

Marianne is a researcher in the Enterprise Informatics Lab, focused on developing the technology foundations and tools for the next generation of enterprise information management systems. She joined HP Labs in 1998, where her research has been in the areas of:

  • Increasing the effectiveness of IT management and governance by providing business impact analysis and prediction of all aspects of IT (people, tools and processes) to help IT executives and managers make better informed decisions;
  • Large scale adaptive distributed systems, in particular, modelling, virtual machine placement and experimental platforms and services, including a genome search service;
  • Speech and language technologies, including architectures and authoring languages for interactive voice and multimodal systems and point speech technologies such as summarisation and retrieval.
Marianne has represented HP in several standards groups and chaired an exploratory W3C activity on Multimodal Browsing, which led to the formation of a new working group. Her extensive experience of engaging with the academic community includes: setting up collaboration in speech systems with MIT; managing the HP Voice Web Initiative, which involved 15 European universities; organising and chairing conference sessions and supervising numerous student projects. Before joining HP, Marianne was a Lecturer in Computer Science at the University of Dundee, where she initiated, obtained funding for and managed research projects in speech systems, text retrieval and user-centred design, and developed several undergraduate courses from scratch. Prior to that, she worked in the aerospace industry, contributing across most major business functions in an 18 month internship. Marianne has a BEng (Hons) in Electrical and Electronic Engineering from Brunel University (1990) and a PhD in Computer Science from Coventry University (1995). She has 7 patents granted and over 20 external publications.

 

Research interests

  • IT management: increasing the effectiveness of IT management and governance by providing enhanced business impact analysis, decision support and prediction ability of all aspects of IT (people, tools and processes).
  • Large scale adaptive distributed systems.
  • Speech and language technologies.